Micro Banking Sales Officer - SMBC (Sumitomo Mitsui Banking Corporation) Program

Join Mandiri Andalan Utama as a Micro Banking Sales Officer in our exclusive SMBC (Sumitomo Mitsui Banking Corporation) program and play a pivotal role in expanding financial inclusion across Malang, Jawa Timur. This is a unique opportunity to work with a prestigious international bank while contributing to the financial empowerment of underserved communities. As a Micro Banking Sales Officer, you will be at the forefront of driving financial literacy and access to banking services for individuals and small businesses in your area.

Our SMBC program is designed to bridge the gap between traditional banking and the needs of the community. You will have the chance to work with cutting-edge tools like Mandiri Online and Mandiri Mobile Banking, ensuring seamless and secure transactions for our customers. This role offers a dynamic and rewarding environment where your efforts will directly impact the lives of many.

📋 Tanggung Jawab Pekerjaan

• Identify and assess potential customers in Malang, Jawa Timur, to determine their financial needs and suitable banking products.
• Conduct financial literacy workshops and seminars to educate customers on banking services and financial management.
• Promote and sell various banking products and services offered by Mandiri Andalan Utama and SMBC.
• Collaborate with the marketing team to develop and implement sales strategies and promotional activities.
• Monitor and report on sales performance, customer satisfaction, and market trends.
• Maintain accurate and up-to-date customer records using CRM systems like Salesforce.
• Provide exceptional customer service and support to ensure customer satisfaction and retention.
• Stay updated with industry trends, regulatory requirements, and best practices in micro banking and financial services.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Economics, or a related field.
• Minimum 2 years of experience in sales, banking, or a related field.
• Strong communication and interpersonal skills to effectively engage with customers and build relationships.
• Proficient in using Microsoft Office Suite, particularly Excel and PowerPoint.
• Familiarity with CRM systems like Salesforce is a plus.
• Ability to work independently and as part of a team in a fast-paced environment.
• Must be fluent in both Indonesian and English.
• Valid ID card and proof of address required.

🛠️ Keahlian

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